Please verify the following device requirements and settings before starting an interview to ensure a smooth interview experience with Jobma.

Supported Browsers

Jobma supports the following Java-enabled browsers:

  • Chrome
  • Firefox
  • Edge
  • Safari

Ensure that you are using the latest version of these browsers to take a Jobma interview. If you see a prompt to update your browser, please go ahead and update it.

Supported Operating Systems

Jobma supports the following operating systems, with at least a 1.2 GHz processor required by the OS:

Computer:

  • Windows: Windows 10 or higher
  • Mac: macOS X or higher

Mobile:

  • Apple: iOS 15 or newer
  • Android:  Android 8.0 or higher

Internet Connection

  • Minimum 2 Mbps internet connection

Required Computer Equipment

Mouse and Keyboard

Mouse:

  • Supported Device(s): Wireless or wired computer mouse or laptop touchpad
  • Usage: To select controls and options on the screen

Keyboard:

  • Supported Device(s): Computer keyboard (wireless, wired, or laptop)
  • Usage: To type responses to questions and requested information

Troubleshooting Resources:

Audio Equipment

  • Supported Device(s): Speakers or headphones (headphones recommended if you experience audio issues)
  • Usage: To record or listen to the audio and video clips, e.g., candidate interviews, company videos, etc.

Troubleshooting Resources:

Microphone

  • Supported Device(s): Wired, wireless, or device’s functional microphone. You may see a pop-up window on your browser requesting access to your microphone. Make sure that you allow it.
  • Usage: To record audio and/or video responses with accompanying audio

Troubleshooting Resources:

Webcam / Camera

  • Supported Hardware: Built-in or external webcam/camera. You may see a pop-up on your browser requesting access to your camera. Make sure that you allow it.
  • Usage: To record video responses to assessment questions

Display Requirements

  • Minimum screen resolution: 1024 x 768 pixels. Lower resolutions may affect the display quality of tables, text, and other content.

Adjusting display on mobile devices:

Jobma's interview interface is intuitive to allow you to adjust the display according to your preference. You can visit the following settings for the same:

iOS:

  • Set up display zoom from Settings > Accessibility > Zoom, and turn on Zoom.
  • Adjust text size in Settings > Accessibility > Display & Text Size. Set your text size preferences using the Larger Text option.

Android:

  • Set up display zoom from Settings > Accessibility > Magnification, and turn on the Magnification shortcut.
  • To adjust text size, open your device settings, search Font Size, and use the slider to select your text size preference.

If you have any questions or need additional support for your Jobma interview, please reach out to our candidate support at support@jobma.com.