How a Leading Bank in the US Achieved a 65% Reduction in Time-to-Fill with Jobma

Overview

A major bank and financial services provider based in the United States supports individuals, businesses, and governments with a wide range of banking solutions, including retail banking, commercial lending, wealth management, and capital markets access.

With operations in 20+ countries and a large branch and digital network, the company helps millions of clients navigate complex financial needs. Backed by over a century of experience, it remains committed to responsible banking, innovation, and driving economic growth in the communities it serves.

Challenges They Faced

The global financial sector is undergoing rapid transformation, and with it comes a growing demand for professionals who have skills in both technology and core banking tasks. For this financial services giant, the need to find such hybrid talent became increasingly urgent.

While they had a strong employer brand and a large applicant volume, their hiring process struggled to keep up with the pace. As they expanded their digital offerings and compliance requirements grew stricter, their recruitment team was met with a cascade of challenges:

• Hard-to-Fill Specialized Roles: Attracting candidates with both technical expertise and banking skills proved difficult. Roles such as quantitative analyst, financial engineer, and financial data analyst require a unique blend of expertise. The niche nature of these roles meant a limited talent pool, and the traditional hiring method wasn’t delivering the right matches.
• High Turnover: The constant churn of employees not only drove up recruitment costs but also placed pressure on internal teams to keep up with demand while maintaining service levels.
• Long Hiring Timelines: With multiple layers of compliance checks and manual screenings, the hiring process often dragged on, frustrating hiring managers and delaying critical placements.
• Rigid Recruitment Model: Their existing process lacked flexibility and automation. Recruiters were stuck with repetitive screening tasks, limiting their ability to focus on strategic hiring and long term planning.

In a sector where customer trust and speed are paramount, delays in hiring were hampering internal productivity and weakening external competitiveness. Traditional recruitment strategies not only yielded a limited pool of qualified applicants but also added heavy layers of screening and compliance, further slowing hiring timelines.

This compromised the organizations ability to compete and serve clients efficiently. A faster, smarter way to identify, evaluate, and hire versatile talent, without sacrificing compliance or candidate quality, became essential.

Goals

Their goal was clear: to build a hiring process that was faster and more adaptable, one that would attract top-tier, hybrid-skill professionals while maintaining strict compliance standards. Having set this vision, they aimed to:

• Attract Niche Talent Faster: Reach professionals with both tech expertise and banking knowledge, without being limited by outdated sourcing methods.
• Accelerate Time-to-Hire: Streamline screening and interview workflows to cut down hiring timelines across multiple departments and geographies.
• Support Compliance Without Slowing Down: Balance stringent regulatory requirements with the need for speed by integrating smarter screening tools.
• Boost Recruiter Efficiency: Reduce the burden of manual screening so their recruiters can concentrate on strategic planning and relationship-building.
• Build a Future-Ready Talent Pipeline: Establish a system that not only met immediate hiring needs but also supported long-term workforce planning.

With these objectives in focus, they turned to Jobma, an adaptable solution built to meet the demand of modern, large-scale hiring.

The Solution

To meet their ambitious hiring goals, we implemented Jobma smoothly into their existing background verification system. This shift helped them streamline early-stage screening, reduce recruiter workload, and build a more agile hiring framework across global teams, while maintaining compliance and candidate quality.

End Results

Since adopting Jobma's AI hiring platform, the organization has transformed its hiring workflow and built a more efficient, scalable process:

Quick Stats

65%

reduction in time-to-fill for specialized roles.

1.5x

increase in qualified candidate pipeline.

100%

compliance maintained through seamless integration with the existing background verification platform.