Join Us as a Document Retrieval Specialist!

In this role, you'll be a vital part of the legal support team gathering essential records, streamlining case management, and helping clients access the care they need. Your behind-the-scenes contributions will ensure cases move forward efficiently and professionally.

Strong English communication skills and prior U.S. law firm or U.S.-based legal experience are required.

What You'll Be Doing:

Document Request and Collection

• Draft and send customized document requests to clients, vendors, and third parties
• Tracks requests and ensures timely submissions
• Maintain accurate logs of requested and received documents
• Ensures documents meet formatting and content requirements

Document Management & Organization

• Organize case documents in cloud-based systems
• Sorts and categorizes documents by type, date, or case
• Create searchable document databases
• Archives outdated or completed documents

Client and External Coordination

• Communicates with clients regarding needed documentation
• Follow up on pending or incomplete submissions.
• Coordinates with external providers

Document Retrieval

• Conduct public records searches
• Execute subpoenas and formal records requests
• Navigate complex medical records departments
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What We're Looking For:

• Mandatory: Experience working in a U.S. law firm or U.S.-based legal company.
• Strong English communication skills, both written and verbal
• Ability to review and understand legal and medical reports
• Proficiency in Microsoft Office / Google Suite
• Excellent organizational skills with high attention to detail
• Ability to work and maintain patience with diversified individuals of various backgrounds and professional competencies
• Commitment to maintaining confidentiality and integrity in your work
• Willing to work in US time zones

System and Work Setup Requirements:

• A stable and high-speed internet connection preferably 50 MBPS or higher
  with backup in cases of power interruption or service provider issues.
• Own Desktop or laptop (not a tablet or chromebook), and a processor of Core i5 / AMD Ryzen 3 /
  2013 Mac equivalent or higher; Windows 10 or above / Catalina 10.15 or newer;
  with up-to-date web browsers, and security software, 500GB/128 SSD storage.
• Headset/earphone with noise cancellation and webcam at 720p or higher resolution.
• A designated, quiet, and well-organized workspace free from distractions to facilitate focused work.

Why You’ll Love Working with Us:

• Earn a salary rate of USD $5 - $12 per hour (based on experience and skills) for a full-time commitment of 40 hours per week.
• Work from Home, no commute!
• Healthcare insurance
• Paid time off and sick leaves
• Birthday bonus
• Referral bonus
• Annual performance bonus
• Retirement Plan and more!

Ready for this exciting journey? Apply now!